AI Chatbots in Messengers

The SendPulse team has introduced an innovative integration that harnesses ChatGPT technology from OpenAI, allowing users to deploy chatbots across various messaging platforms. This advanced AI-powered chatbot is designed to generate meaningful responses to user inquiries, effectively simulating interactions with a human manager while providing automated support.

Key features of the SendPulse chatbot integration include:

• Multi-Platform Availability: The chatbot can be deployed on popular platforms such as Telegram, Facebook Messenger, Instagram, and WhatsApp.

• AI and Pre-Made Flows: Users have the flexibility to combine ready-made chatbot flows with AI capabilities, enhancing the overall user experience without requiring any coding skills.

• Seamless Manager Transition: When a manager joins a conversation, the AI chatbot intelligently pauses, allowing for a smooth handover and consultation.

To get started with the chatbot, users must undertake a few simple steps:

1. Sign up for an OpenAI account.
2. Create a SendPulse account.
3. Enter the OpenAI key into the chatbot settings.

This integration offers businesses an efficient way to engage customers with automated yet personalized communication.